Refund & Cancellation Policy

Upon completion of a transaction, a legally binding agreement is formed for the selected product or service. Cancellation requests may be considered only if the relevant service has not substantially commenced or where cancellation is expressly permitted by RERA Easy.

Approval of all cancellation requests is at RERA Easy's sole discretion and additional information may be requested, if required.

Refunds are generally not available for digital products or consultancy services that have already been delivered.

However, if the delivered product or service materially differs from the description or agreed scope, a refund request may be submitted within three (3) calendar days from the transaction date.

Refund requests must include the transaction details, reason for the request and supporting evidence, if applicable. Requests may be submitted through our website support channel or by emailing the official support email published on the website.

Approved refunds will be processed through the original payment method within a reasonable period. RERA Easy reserves the right to reject incomplete, fraudulent or ineligible refund requests.